Product updates

Your website, your data and your business, all working harder for you · 2 Nov 2026 Payments: choose how each course is paid for, and refund at a click › Refund a card payment when you cancel When you cancel a booking that was paid by card at checkout, you can now refund it in full (the default), in part or not at all. The money goes back to the buyer's card, they are emailed, and the refund is noted on the… Your website, your data and your business, all working harder for you · 2 Nov 2026 Fixes …for the same booking in two browser windows, the second payment is refunded automatically and they are told. If an activation email is not accepted, sign-up now says so instead of telling you a code is on its way.… Your website, your data and your business, all working harder for you · 2 Nov 2026 Plans that grow with you: Free, Core and add-ons › Change your plan yourself …days; update your payment method and we try straight away. There are no refunds: you pay for the term you agreed, a year at a time if you pay annually or a month at a time if you pay monthly. How billing works on the… Your website, your data and your business, all working harder for you · 2 Nov 2026 Payments: choose how each course is paid for, and refund at a click › Card, invoice, or let the buyer choose Go to Settings > Sales. Under Default payment for online bookings, choose Card payment only, Buyer chooses card or invoice or Invoice only. To change a single course, open it in your inventory and set Payment at… Your website, your data and your business, all working harder for you · 2 Nov 2026 Payments: choose how each course is paid for, and refund at a click › Card-paid bookings read as paid A booking paid by card now says so, with its receipt, instead of asking you to send an invoice, and it is never flagged as overdue. Your website, your data and your business, all working harder for you · 2 Nov 2026 Your website, your data and your business, all working harder for you …with autopilot, a trainer app, Revenue Radar, marketing that sends, refunds at a click and a faster, simpler portal. Every update is now searchable, down to the exact section. Your website, your data and your business, all working harder for you · 2 Nov 2026 A new look, inside and out › A new Overview Overview now greets you with your day in one sentence, such as "5 courses running this week, 65 certificates expiring soon and 10 invoices overdue". Four figures follow: Sales, last 3 months, Open pipeline, Overdue… Your website, your data and your business, all working harder for you · 2 Nov 2026 A new look, inside and out › Your booking page, redesigned Your booking page now opens on a panel in your brand colour, with a big search box and your Next courses, each with its date, price and places left (amber when only a few are left). Further down are your courses, About… Your website, your data and your business, all working harder for you · 2 Nov 2026 Website widgets: your live dates on your own website › Make it look and work the way you want What to show: courses, dates, venues, a category, in person or online, how far ahead, how many dates show at first, the order (soonest, by course or lowest price) and headings by month or by course. Fully booked dates… Your website, your data and your business, all working harder for you · 2 Nov 2026 Website widgets: your live dates on your own website › How to add one to your website Go to Settings > Website widgets (in the Selling part of the Settings menu) and choose the kind of widget you want. Choose what it shows and how it looks, then press Save widget. Pick your website builder (WordPress,… Your website, your data and your business, all working harder for you · 2 Nov 2026 Website widgets: your live dates on your own website › See what your widgets sell Every widget counts how often it is seen (at least half on screen for a second), what people click and the bookings that follow, with their value before VAT. You can see it by widget, by course and by page of your… Your website, your data and your business, all working harder for you · 2 Nov 2026 Sign up and start selling in minutes › How to use it Sign up, work through setup and skip anything you do not need yet. In Getting started, add a course and your first event. Use Make it bookable if it is flagged. Enter the 6-digit code from your email in the banner. Open… Your website, your data and your business, all working harder for you · 2 Nov 2026 Set up from your website › Bring in your course dates from your website If your website lists your upcoming course dates, or links to the booking pages where you sell them, we can bring those dates into CourseCloud as events, each on the right course with its times, venue and price where… Your website, your data and your business, all working harder for you · 2 Nov 2026 Set up from your website › An "About us" on your booking page Your booking page can now show a short About us in your own words. Search engines use it to describe your page too. If you started with your website in setup, we have written a first version for you to check. Change it… Your website, your data and your business, all working harder for you · 2 Nov 2026 Bring all your data in, and take it out › Import everything, not just courses Moving from spreadsheets, a CRM or another booking system? Settings > Import data brings everything across: courses, venues and trainers, and now customers and their contacts, learners, events, attendance (bookings,… Your website, your data and your business, all working harder for you · 2 Nov 2026 Bring all your data in, and take it out › Straight from HubSpot, Mailchimp and Eventbrite In the import window, choose From HubSpot, From Mailchimp or From Eventbrite and paste a key from your own account. HubSpot contacts and companies, a Mailchimp audience (only people still subscribed) or your Eventbrite… Your website, your data and your business, all working harder for you · 2 Nov 2026 Bring all your data in, and take it out › Export any table, and choose the columns Every table in your portal can be downloaded as a CSV file that opens in Excel, Google Sheets or Numbers, with every row that matches your search and filters. Open any table, for example Records, Customers or People,… Your website, your data and your business, all working harder for you · 2 Nov 2026 Bring all your data in, and take it out › Download certificate PDFs in bulk Go to Records, tick the certificates you want (or Select all matching) and click Download PDFs. You get a ZIP file with each certificate named by person, course and date, filed into year and month folders. Your website, your data and your business, all working harder for you · 2 Nov 2026 Plans that grow with you: Free, Core and add-ons › What each plan includes Free and Core: your marketplace listing and booking page, checkout, bookings and quotes, eLearning delivery and uploading SCORM courses, certificates and the certificate designer, reselling other providers' courses,… Your website, your data and your business, all working harder for you · 2 Nov 2026 Plans that grow with you: Free, Core and add-ons › Sort your account out yourself Choose or change your plan in Settings > Billing, even if you pay by invoice today or are on an older plan. Choosing a plan moves you to automatic card or Direct Debit payments once you confirm. Pay what you owe from… Your website, your data and your business, all working harder for you · 2 Nov 2026 Your business on autopilot › How to set it up Go to Settings > Automations. Each feature has its own card. You decide means it only happens when you click. Automatic means it happens on its own once you switch it on. Switch on the automatic options you want, such… Your website, your data and your business, all working harder for you · 2 Nov 2026 A trainer app, and QR codes for your rooms › How to set it up Go to Settings > Trainers and switch on Trainer app. Use More settings to let trainers issue certificates and to View as trainer. Open a trainer and press Send invite. They get an email to set up their sign-in. How the… Your website, your data and your business, all working harder for you · 2 Nov 2026 Training partnerships: close your customers' training gaps together › How to use it Go to Customers, open the customer, and open the partnership page from the Training partnership banner. Click Ask to work together, add a note if you like, and Send request. Once they share, open a requirement, choose… Your website, your data and your business, all working harder for you · 2 Nov 2026 Win more work: Revenue Radar, quotes and customer health › Revenue Radar Radar in the sidebar shows, for each customer, the training they will need in the next 3, 6 or 12 months, valued at your prices: certificates you issued that are running out, your courses their people did elsewhere that… Your website, your data and your business, all working harder for you · 2 Nov 2026 Win more work: Revenue Radar, quotes and customer health › Quotes that follow themselves up Create quotation starts with "Who is the quote for?": search your customers, leads and contacts, or add a new one there and then. The quote page shows when the customer opened it, how often and whether they downloaded… Your website, your data and your business, all working harder for you · 2 Nov 2026 Win more work: Revenue Radar, quotes and customer health › Know which customers need you Customer pages are rebuilt. Revenue, what is outstanding, bookings and people trained sit at the top, with the customer's health, next renewal and last contact. Below are their sales by month, quarter or year, bookings,… Your website, your data and your business, all working harder for you · 2 Nov 2026 Win more work: Revenue Radar, quotes and customer health › Reminders, leads and your own fields Reminders pop up on every page when they are due, with Done, Snooze and Edit. Type one from the + button as you would say it ("Chase Acme for their PO tomorrow at 10am"), make it repeat, choose Remind me about this on… Your website, your data and your business, all working harder for you · 2 Nov 2026 Every table and page works the same way › A tidier Settings Settings is grouped into Courses, Selling and Organisation, the same on the Settings home, the menu and search, and the Settings home has its own search. Four half-pages joined the pages they belong with: Tracking is… Your website, your data and your business, all working harder for you · 2 Nov 2026 Highlights A whole new look. Every page of the portal and your booking page has been redesigned, and pages now switch almost instantly. Your dates and booking on your own website. Design website widgets in CourseCloud, paste one… Your website, your data and your business, all working harder for you · 2 Nov 2026 A new look, inside and out CourseCloud has been redesigned from top to bottom. Pages are cleaner, figures are easier to read, and colour is used only where it means something: green for good, amber for soon and red for needs action. The new… Your website, your data and your business, all working harder for you · 2 Nov 2026 Website widgets: your live dates on your own website Your own website is where most of your customers look first. Website widgets put your live course dates and online booking on it, in your colours, and keep themselves up to date: new dates, prices and places left appear… Your website, your data and your business, all working harder for you · 2 Nov 2026 Sign up and start selling in minutes A new training provider can now go from sign-up to a course people can book, without waiting for us. One sign-up form. Your name, work email, company and a password, then Create account takes you straight into setup.… Your website, your data and your business, all working harder for you · 2 Nov 2026 Set up from your website Setting up used to mean typing in details your website already shows. Now the first step of setup asks for your website. Press Fill in for me and we read it, along with any booking pages it links to, and fill in: your… Your website, your data and your business, all working harder for you · 2 Nov 2026 Plans that grow with you: Free, Core and add-ons CourseCloud now starts free and grows with you. You pay a monthly price for your size, and only add the extras you want. Free. For up to 25 people trained a year, with no subscription and no card needed. Card payments… Your website, your data and your business, all working harder for you · 2 Nov 2026 Your business on autopilot CourseCloud now does a lot of the day-to-day checking for you. Everything that would act on its own is switched off until you turn it on, and each setting explains what it does, where you will find it and what your… Your website, your data and your business, all working harder for you · 2 Nov 2026 A trainer app, and QR codes for your rooms Your trainers can now sign in to their own app to see their sessions, take the register, read the course information and launch course files on the day. They only ever see their own sessions and the people on them. The… Your website, your data and your business, all working harder for you · 2 Nov 2026 Training partnerships: close your customers' training gaps together When a customer uses Workprove to manage their team's training, you can ask them to share it with you. Your customer decides what you see and for how long: unless they choose otherwise, you see only the people you have… Your website, your data and your business, all working harder for you · 2 Nov 2026 Marketing emails that go out Marketing has been rebuilt so that campaigns and automations reliably send, look professional and stay within the rules, with tabs for Campaigns, Automations, Templates, Audiences, Landing pages and Analytics. The… Your website, your data and your business, all working harder for you · 2 Nov 2026 Booking emails your customers will trust Every booking email now shares one clean design that reads well in Outlook and on a phone. Your logo leads each email (or your business name if you have no logo yet), and it is now part of the email itself, so it always… Your website, your data and your business, all working harder for you · 2 Nov 2026 Help on every page Guide to this page sits next to every page title and explains what the page is for and how to use it. Help in the sidebar has every guide in one place, a search box and a glossary of the words CourseCloud uses. Hey…